Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you and Zero Gravity Labs, Inc., a Delaware corporation ("Company," "we," "us," or "our"). They govern your access to and use of 0G Private Computer at https://pc.0g.ai, including the web console, the Playground, the Compute Router API at https://router-api.0g.ai, the TypeScript SDK and command-line interface, the documentation, and all related tools and features (collectively, the "Service").

These Terms govern the Service only. They do not govern any separate protocol, interface, token, or staking arrangement operated by a third party or by an affiliate under its own terms, whether or not it interoperates with the Service. Where any such arrangement provides an allowance of compute capacity that is redeemed on the Service, Section 13 applies to that redemption. Our Privacy Policy, available at pc.0g.ai/privacy, is incorporated into and forms part of these Terms.

Section 1Eligibility and Changes to These Terms

1.1Eligibility

You must be at least eighteen (18) years old, or the age of majority in your jurisdiction if higher, and have the legal capacity to enter into these Terms. If you accept these Terms on behalf of an entity, you represent that you are authorised to bind that entity, and "you" refers to that entity. You represent and warrant that you are not located in, ordinarily resident in, or organised under the laws of any jurisdiction subject to comprehensive economic sanctions, and that you are not listed on any sanctions or restricted-party list maintained by the United States, including the Office of Foreign Assets Control, the United Nations, the European Union, or the United Kingdom. You are responsible for determining whether your use of the Service is lawful where you are located, and you may not use the Service if it is not.

1.2Changes

We may modify these Terms at any time. We will post the revised Terms and update the "Last Updated" date, and where the change is material we will provide additional notice through the Service. Changes take effect when posted, or on the later date we specify. Your continued use of the Service after that date constitutes acceptance. If you do not accept a change, you must stop using the Service; the consequences for any balance or position you hold are described in Section 17.

Section 2The Service

2.1What the Service Does

The Service is a routing and settlement layer for artificial intelligence inference on a decentralised compute network. You submit a request; we route it to a provider on the network; the provider runs the model and returns a response; and we meter and settle the cost. Providers include model companies and aggregators and independent operators, including individuals, who join the network permissionlessly. We are not the provider of the models and do not operate the hardware on which most inference runs.

2.2Trust Modes and Provider Types

You select a trust mode for each API key or request. Private routes only to providers running the model inside a trusted execution environment ("TEE"). Verified routes to TEE providers and to providers that forward the request through an attested channel to a model company's official interface. Standard, which is the default, permits all live provider types, including third-party resale and providers running on ordinary graphics processing units without hardware isolation. The trust mode you select determines which parties can read your request and response in unencrypted form, as described in the Privacy Policy. A request submitted without a trust mode is served in Standard mode. We do not downgrade a trust tier to fulfil a request: if no qualifying provider is available the request fails.

2.3Advanced Mode

Advanced mode lets you allocate funds directly to providers you select and call those providers without passing through our routing layer. In Advanced mode we do not handle your requests, do not meter or settle your usage, and are not a party to your arrangement with the provider. The provider's own terms govern.

2.4Console, Playground, and Model Catalogue

The console lets you fund your balance, issue and scope keys, set spending limits and trust modes, and review usage. The Playground lets you send requests from the browser without writing code; conversation history shown in the Playground is stored in your own browser and is not held by us, and clearing your browser data deletes it. The model catalogue lists models, providers, prices, and verifiability badges; prices and availability are set by providers and change without notice, and a listing is not a commitment that a model will remain available.

2.5Partner Programme

If we admit you to the Partner programme, you may route traffic originating from your own users through the Service using attribution identifiers we issue. You remain solely responsible to your users for your application, for your own terms and privacy notices, for obtaining any consents required, and for all usage and charges attributable to your keys. You will not present the Service, any model, or any Output as your own creation in a manner likely to mislead, and you will not make any representation about the Service on our behalf. We may change attribution, reporting, or settlement arrangements, or withdraw you from the programme, on notice.

2.6Beta and Experimental Features

Parts of the Service, including the SDK and any feature designated as beta, preview, experimental, or prototype, are provided for evaluation and may be changed, suspended, or discontinued at any time. Features described in our documentation or marketing as forthcoming are not part of the Service until released.

Section 3Accounts, Wallets, and Keys

3.1Account Creation

There is no email-and-password registration. You access the Service by connecting a compatible digital wallet and signing a login message, or through a social login provided by Privy, Inc., which provisions a managed wallet for you. Your wallet address is your account identifier and one wallet address corresponds to one account. Your use of a wallet provided by a third party is governed by that party's terms, not by these Terms.

3.2Security

You are solely responsible for safeguarding your wallet, private keys, seed phrases, and credentials, and for all activity conducted through your account. We cannot recover your private keys or seed phrases, reverse a blockchain transaction, or restore access to a wallet you no longer control. You must notify us promptly if you believe your account or any key has been compromised.

3.3API Keys and Management Keys

Inference keys authorise calls against your balance. Management keys authorise account administration under the scopes you assign. A key is displayed in full only once, at creation. You are responsible for all usage and charges incurred under any key issued to your account, whether or not authorised by you, until the key is revoked. Revocation takes effect immediately and does not reverse charges already incurred.

Section 4Fees, Deposits, and Billing

4.1Prepaid Model

The Service is prepaid. You fund a balance before use and each request is charged against that balance at the price published by the provider that serves it, plus any fees disclosed at the time. We do not mark up provider prices except as disclosed in the Service. Every response includes a cost trace showing the amount charged and the provider and trust tier that served the request.

4.2Funding Methods

In Default mode, you may fund your balance through Stripe using a payment card or supported payment method, in which case the amount is converted to and held in U.S. dollars, or with digital assets, which are bridged and where necessary swapped through a third-party service into a stablecoin held in our finance wallet. Your Default-mode balance is denominated in U.S. dollars and maintained off-chain. In On-chain mode, you fund your balance only with digital assets by transaction to the on-chain payment layer. Digital-asset transfers are subject to network fees, exchange-rate movement, bridging and swap fees, and slippage, none of which we control or reimburse.

4.3Deposits Are Non-Refundable

Except where a refund is required by applicable law, amounts you deposit are non-refundable, are not redeemable for cash or digital assets, do not expire, and may be used only to pay for the Service. We do not offer refunds for unused balance, for requests you consider unsatisfactory, or on termination of your account, except as stated in Section 17.3. Any refund we elect to make in our discretion does not create an obligation to make another.

4.4Credits and Promotions

We may grant promotional credits, including a one-time credit for new accounts, and may run limited-time pricing campaigns. Credits have no cash value, are consumed before deposited funds, are non-transferable, and may be modified, suspended, or revoked at any time, including where we reasonably believe they have been obtained through multiple accounts, automated means, or circumvention of verification measures. We may require verification before granting a credit.

4.5Taxes

Amounts payable are exclusive of taxes. You are responsible for all taxes arising from your use of the Service other than taxes on our net income, and for determining and meeting your own tax obligations in respect of any digital asset you acquire, hold, transfer, or dispose of in connection with the Service.

4.6Disputed Charges and Chargebacks

If you initiate a chargeback or payment dispute, we may suspend your account and set off the disputed amount against your balance while the dispute is resolved. You agree to contact us before initiating a dispute with your payment provider.

Section 5Service Limits, Availability, and Changes

5.1Rate Limits

We apply rate limits per account, which differ for funded and unfunded accounts and are published in our documentation. We may change limits, apply additional limits, or throttle or refuse traffic to protect the integrity, security, or availability of the Service.

5.2Availability

We do not commit to any level of availability, uptime, latency, throughput, or capacity, and we provide no service level agreement. Statistics, performance figures, and availability indicators displayed on our website or in our documentation are informational and create no contractual commitment. Models, providers, and prices change continuously; a model or provider available today may be unavailable tomorrow.

5.3Failover

Where a provider fails, we may retry your request with another provider within the same or a higher trust tier unless you disable failover for that request. We are not liable for duplicate processing, additional charges, or latency arising from failover, other than charges we have expressly agreed to waive.

5.4Changes to the Service

We may add, change, suspend, or discontinue any part of the Service at any time, with or without notice. Where we discontinue the Service generally, Section 17.3 applies.

Section 6Intellectual Property and Licence to Use the Service

6.1Our Rights

The Service, including the console, Playground, routing layer, APIs, SDK, documentation, and all software, designs, text, and other materials we make available, and all intellectual property rights in them, are owned by us or our licensors. Except for the rights expressly granted in these Terms, no right, title, or interest is transferred to you, and we reserve all rights.

6.2Licence to You

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service, and to use the SDK and documentation, solely for the purpose of using the Service as permitted. Open-source components we distribute are licensed under their own terms, which govern to the extent of any conflict.

6.3Trademarks

Our names, logos, and product names are our trademarks. You may not use them without our prior written consent, except to accurately identify the Service in a factual statement that does not imply endorsement or affiliation.

6.4Third-Party Rights and Notices

If you believe material accessible through the Service infringes your intellectual property rights, contact us at the address in Section 20 with a description of the work, the material complained of, your contact details, and a statement made in good faith that the use is unauthorised. We may remove material, revoke keys, or terminate accounts of repeat infringers. Models and Output may be subject to the rights of third parties; you are responsible for confirming that your use of Output does not infringe those rights.

Section 7Your Content

7.1Ownership

You retain all rights you hold in the prompts, files, datasets, and other materials you submit ("Input"). As between you and us, you own the Input and, to the extent permitted by applicable law and by the terms of the model that generated it, the output returned to you ("Output"). Input and Output together are "Content".

7.2Licence

You grant us a limited, worldwide, non-exclusive, royalty-free licence to host, transmit, encrypt, route, and process your Content solely to operate the Service and to deliver your request to the provider you select, and to comply with law. This licence ends when we cease processing the relevant Content. We do not use your Content to train, fine-tune, or evaluate models, other than fine-tuning you initiate on your own datasets, and we do not conduct human review of your Content.

7.3Your Responsibility for Content

You represent that you hold all rights and consents necessary to submit your Content and to permit its processing as described in these Terms and the Privacy Policy, including where the Content contains personal information, voices, images, or likenesses of other people. The Service does not screen, filter, or moderate Input or Output. You are responsible for evaluating Content and Output before relying on or distributing them.

7.4Fine-Tuning

If you use fine-tuning, your datasets and the resulting models are encrypted and stored on decentralised storage under keys delivered to you. Artifacts stored on that network are permanent and cannot be deleted by us or by you, including in response to a deletion request. Do not submit a dataset you may later need removed.

7.5Feedback

If you send us suggestions or feedback, we may use them without restriction or compensation.

Section 8Acceptable Use

You may not, and may not permit any person using your account or your application to:

We may investigate suspected breaches and may suspend or terminate access, revoke keys, withhold credits, and report conduct to authorities. We have no obligation to monitor use of the Service, and any monitoring we conduct does not make us responsible for Content.

Section 9Providers and Third-Party Services

Providers on the network are independent third parties, not our agents, employees, or subcontractors. When your request is served by a provider that receives it in unencrypted form, that provider processes your Content under its own terms and privacy policy, which we do not control and for which we are not responsible. You are responsible for reviewing those terms before submitting Content outside Private mode. The Service also depends on third-party services including wallet, authentication, payment, bridging, hosting, and attestation providers; their terms govern their services, and we are not liable for their acts or omissions.

Section 10Artificial Intelligence Outputs

Output may be inaccurate, incomplete, offensive, biased, or otherwise unsuitable, and may misstate facts with apparent confidence. Output is generated automatically and is not reviewed by us. Identical or similar prompts may produce different results for you and for other users, and Output may not be unique to you. Output does not constitute professional advice of any kind. You must evaluate Output for accuracy and suitability before relying on it, and you must not rely on Output in circumstances where inaccuracy could result in injury, financial loss, or legal consequence without qualified human review. You are responsible for any use or distribution of Output and for complying with any disclosure obligations that apply to AI-generated material in your jurisdiction or industry.

Section 11Privacy

Our collection and use of personal information is described in our Privacy Policy at pc.0g.ai/privacy. Where you use the API or the Partner programme to serve your own users, you are responsible for your own privacy notices and consents and for selecting a trust mode appropriate to the data your application processes. You will not submit to the Service any data subject to sector-specific regulation, including protected health information, payment card data, or data of children, unless we have agreed in writing to receive it.

Section 12Blockchain and Digital Asset Risks

You acknowledge that:

Nothing in the Service or in these Terms is an offer to sell, or a solicitation to buy, any security, commodity interest, or other regulated financial instrument, and nothing we publish is investment, tax, or legal advice. You are solely responsible for your own decisions.

Section 13Compute Allowances and Third-Party Protocols

Third parties, and affiliates acting under their own terms, may operate protocols or interfaces under which a participant obtains a recurring allowance of compute capacity redeemable on the Service, or delegates tokens to network validators. No such protocol or interface is part of the Service, each is governed by its own terms, and none is operated or controlled by us under these Terms. We make no representation about them and are not responsible for them, for the smart contracts they rely on, for any collateral locked in them, for any unbonding, cooldown, or exit period, for the risk that delegated tokens are reduced or forfeited as a result of validator conduct, or for any secondary market on which a related token trades. The following terms apply where an allowance obtained through any such protocol is presented for redemption on the Service.

13.1Redemption

An allowance may be redeemed only to pay for the Service and only in accordance with these Terms. Allowances are not cumulative: an unused allowance expires at the end of the applicable cycle and is not carried forward, refunded, or exchanged for cash or digital assets. An allowance has no cash value, is not a deposit, and creates no claim against us other than the right to obtain the Service on the terms then published.

13.2No Guarantee of Value, Rate, or Continuity

The pricing of the Service, the capacity an allowance obtains, and the conditions on which allowances are accepted may change, and we reserve the right to change them. An allowance is a quantity of compute capacity; we do not guarantee that it will have, retain, or be exchangeable for any particular monetary value, and we do not undertake to maintain any fixed relationship between an allowance and any currency. We may suspend or cease accepting allowances from any protocol at any time, including where the protocol is discontinued, compromised, or operating in a manner inconsistent with these Terms.

13.3No Advice and No Offer

Nothing in these Terms or in the Service is an offer to sell, or a solicitation to buy, any token, security, commodity interest, or other regulated financial instrument, and nothing we publish about any third-party protocol is investment, tax, or legal advice. You are solely responsible for your decision to participate in any such protocol and for evaluating its terms and risks.

Section 14Disclaimers

The Service, all Output, and all interfaces described in these Terms are provided "as is" and "as available" without warranty of any kind. To the fullest extent permitted by law we disclaim all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that Output will be accurate or fit for your purpose, that any provider will perform, that any trusted execution environment, attestation, or cryptographic protection cannot be compromised, or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions our warranties are limited to the shortest period and narrowest scope permitted.

Section 15Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost digital assets, loss of goodwill, or business interruption, arising out of or relating to these Terms or the Service, whether in contract, tort, or otherwise, and whether or not we were advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms and the Service will not exceed the greater of (i) the total amounts you paid to us for the Service in the three (3) months immediately preceding the event giving rise to the claim and (ii) one hundred United States dollars (US$100). These limitations apply even if a limited remedy fails of its essential purpose, and allocate risk between us in a manner reflected in the pricing of the Service. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the greatest extent permitted.

Section 16Indemnification

You will indemnify, defend, and hold harmless us, our affiliates, and our respective officers, directors, employees, and agents from and against any claim, demand, proceeding, loss, liability, damage, cost, or expense, including reasonable legal fees, arising out of or relating to your Content, your Output and any use or distribution of it, your use of the Service or of any interface described in these Terms, your breach of these Terms or of any law, your infringement of the rights of any person, or any dispute between you and a provider, a counterparty, or a third-party venue. We may assume exclusive control of the defence of any matter subject to indemnification, in which case you will cooperate with us.

Section 17Suspension and Termination

17.1By You

You may stop using the Service at any time and may revoke your keys in the console. Sections 4.3, 7, 10, 12, 13, 14, 15, 16, 18 and 19 survive termination, together with any other provision that by its nature should survive.

17.2By Us

We may suspend or terminate your access, in whole or in part, immediately and without notice, where we reasonably believe you have breached these Terms, where suspension is necessary to protect the Service, our users, or a third party, where required by law or by a payment or infrastructure provider, or where your account has been inactive for an extended period. Where practicable and lawful we will give notice and an opportunity to cure.

17.3Effect of Termination

On termination your right to use the Service ends and unused balance is forfeited, except that where we terminate without cause or discontinue the Service generally we will use reasonable efforts to make any unused balance available to you for a period we specify. Digital assets held in your own wallet, and any position held by a protocol rather than by us, are unaffected by termination of your access to the Service and remain subject to the rules of the relevant protocol.

Section 18Governing Law and Dispute Resolution

18.1Governing Law

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. The arbitration agreement in Section 18.3 is governed by the Federal Arbitration Act.

18.2Informal Resolution

Before commencing any proceeding, you agree to contact us and attempt in good faith to resolve the dispute for a period of thirty (30) days from the date of your notice.

18.3Arbitration and Class Waiver

Any dispute not resolved informally will be finally settled by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules, or its Streamlined Rules where the amount in controversy permits, before a single arbitrator, in Wilmington, Delaware, in English, and judgment on the award may be entered in any court of competent jurisdiction. Where you are an individual using the Service for personal purposes, the JAMS Consumer Arbitration Minimum Standards apply, we will pay the arbitration fees that those standards require us to bear, and the arbitration may be conducted by telephone or videoconference or in the federal judicial district where you reside. You and we each waive any right to participate in a class, collective, or representative proceeding, and the arbitrator may not consolidate claims or preside over any form of representative action. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information. Where the class waiver is held unenforceable as to a particular claim, that claim proceeds in court and the remainder stays in arbitration. Nothing in this Section limits any right you have to bring a complaint to a data protection or consumer authority, or any non-waivable right under the law of your residence.

Section 19General

These Terms, together with the Privacy Policy and any documentation expressly incorporated, are the entire agreement between us regarding the Service and supersede all prior understandings. If a provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship. We are not liable for any failure or delay caused by events beyond our reasonable control, including network failure, blockchain outage, third-party provider failure, or governmental action. We may give notice through the Service, by email to any address associated with your account, or by posting; you may give notice to the address in Section 20. You will comply with all applicable export control and economic sanctions laws, including those administered by the U.S. Department of Commerce and the Office of Foreign Assets Control, and you will not export, re-export, or make the Service available to any person or jurisdiction those laws prohibit. These Terms are drafted in English; any translation is provided for convenience and the English version governs.

Section 20Contact

Questions about these Terms may be sent to: